bdtfan Privacy Policy

Introduction and Scope

bdtfan ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. When you use the bdtfan website, mobile version, or any related services, you agree to comply with the terms of this privacy policy.

This privacy policy describes how bdtfan collects your personal information, the purposes for which that information is used, who it may be shared with, and how you can control your information. We respect your privacy and are committed to keeping your information secure.

This policy applies to all pages, services, and activities operated under the bdtfan.cam domain. If you are under 21 years of age, you are prohibited from using this platform and no information about you is collected.

What Information We Collect

bdtfan collects various types of information that are necessary to provide and improve its services. The categories of information collected are described below:

2.1 Registration and Identity Information

The following information is collected when you open an account with bdtfan:

• Full name (in Bengali or English)
• Active mobile number (Bangladeshi)
• Email address
• Date of birth (for age verification)
• Password (stored in encrypted form)

2.2 Financial and Payment Information

The following payment-related information is collected to facilitate deposits and withdrawals:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal dates and times

2.3 Automatically Collected Information

Certain technical information is automatically collected while you use the platform:

• IP address and device identifier
• Browser type and operating system
• Login times and activity logs
• Cookie and session data
• Referral source and visit path

Purpose of Data Use

bdtfan uses collected information only for legitimate and necessary purposes. Your information is used for the following reasons:

• For account creation, verification, and management
• To process deposits and complete withdrawal requests
• To prevent fraud and ensure security
• For age verification and implementation of responsible gaming policy
• To provide customer service and support
• To resolve technical issues on the platform
• To provide bonuses and promotional offers (where consent has been given)
• To fulfil legal and regulatory obligations
• To improve service quality and for analysis

We never sell your information to third parties and do not transfer it to other companies for marketing purposes without your permission.

Data Sharing and Disclosure

bdtfan may share your personal information with third parties in specific circumstances. These cases are described below:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, banks), technology infrastructure, and user verification. These partners receive only the information necessary for their designated tasks and are bound by strict confidentiality agreements.

4.2 Legal Requirements

In response to a court order, government directive, or lawful investigation, we may be required to provide relevant information to the authorities. No information is disclosed beyond what is legally required.

4.3 Fraud and Security Protection

To ensure the security of the platform and to prevent fraud, manipulation, or unauthorised activity, relevant information may be shared in a limited manner with security partners.

4.4 Business Restructuring

If bdtfan undergoes a merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified in advance in such cases.

Cookies and Tracking Technologies

bdtfan uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, security verification, and payment processing. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and gaming history. They make your platform experience more personalised.

5.3 Analytics Cookies

Analytics cookies are used to understand how the platform is used. This information is processed in aggregate and no individual is identified.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some features of the platform.

Data Security Measures

bdtfan applies industry-standard security measures to keep your personal and financial information secure. The key components of our security framework are:

• SSL/TLS Encryption: All data transferred between your browser and our servers is secured by industry-standard SSL encryption.
• Password Hashing: Your password is never stored directly — only a strong cryptographic hash is kept.
• Access Control: Only authorised staff can access your account information.
• Regular Security Audits: Our systems undergo regular security reviews.
• Fraud Detection: Automated systems monitor suspicious activity and ensure account security.

Even so, complete security cannot be guaranteed when transmitting information over the internet. We take every precaution, but you are also advised to keep your account password confidential and to log out after using an unfamiliar device.

Data Retention Period

How long bdtfan retains your information depends on the type and purpose of the data. The general policy is:

• Account Information: For as long as your account is active and for a minimum of 5 years after the account is closed.
• Financial Transaction Records: Retained in accordance with regulatory and legal requirements.
• Communication Logs: Customer service communications are retained for up to 2 years.
• Cookie and Session Data: Automatically deleted when the session ends or the set expiry period passes.

After the retention period, information is securely deleted or anonymised in a way that the individual can no longer be identified.

Your Rights and Choices

As a user of bdtfan, you have certain important rights over your own information:

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you. We will provide the applicable information after verifying your identity through a legitimate process.

8.2 Right to Correct Information

If any information we hold about you is incorrect, you may request that it be corrected. Ensuring accurate and up-to-date information is important for all of us.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, we are required to retain certain information for a specified period.

8.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or notifications from bdtfan, you can let our support team know at any time. This will not affect your access to core services.

Protection of Minors' Information

bdtfan strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect any personal information from minors. We verify age at registration, and if we become aware that a minor has registered, that account and all associated information is deleted immediately.

If a parent or guardian believes their minor child has registered with bdtfan, please contact our support team. We will take prompt action.

Policy Changes and Updates

bdtfan may update this privacy policy from time to time. Updates may be required due to regulatory changes, technological improvements, or changes in the scope of our services.

We will notify you in advance of any significant changes. Continued use of the platform after changes are made will be considered as your agreement to the updated policy.

The latest version will always be available on this page. Please note the "Last Updated" date shown at the top of the page.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the bdtfan support team. We provide 24/7 support in Bengali.